FAQs

1. What is the NDIS?

The National Disability Insurance Scheme (NDIS) is an Australian Government initiative that provides support to Australians with disabilities, their families, and carers.

2. Who is eligible for NDIS support?

To be eligible for the NDIS, you must be under 65, an Australian citizen or permanent resident, and have a significant and permanent disability.

3. How do I apply for the NDIS?

You can apply by contacting the NDIS directly via their website or hotline. An eligibility assessment will follow.

4. What supports are covered by the NDIS?

Supports include daily personal activities, transport for community access, therapeutic supports, employment services, household tasks, and more.

5. How does NDIS funding work?

Funding is based on individual needs and is provided through a plan that outlines your goals and supports required to achieve them.

6. What is Supported Independent Living (SIL)?

SIL provides support for individuals with disabilities to live independently in their homes with assistance for daily activities.

7. What is Specialist Disability Accommodation (SDA)?

SDA relates to housing solutions designed for individuals with high support needs, offering a tailored living environment.

8. What is the process for onboarding at Domain Health Care Services?

Onboarding involves an initial consultation, creating a personalized care plan, and introducing you to your support team.

9. How can I access housing support through the NDIS?

Housing support is often secured through SDA funding or other arrangements made as part of your NDIS plan.

10. What are Short-Term and Medium-Term Accommodations (STA and MTA)?

STA provides temporary accommodation for respite, while MTA offers transitional housing while awaiting permanent solutions.

11. How are complaints handled at Domain Health Care Services?

Complaints can be submitted via phone, email, or in person and are addressed promptly by our dedicated team.

12. What group activities do you offer?

We offer a variety of group activities to enhance social interaction, skill-building, and community engagement.

13. What is involved in Community Nursing?

Community Nursing provides medical and health-related support in a community setting, promoting independence and well-being.

14. Can I choose my support workers?

Yes, participants can express preferences for their support workers, including gender or specific skills required.

15. How do I manage my NDIS plan funds?

Participants can self-manage their funds, use a plan manager, or have the NDIA manage the funds on their behalf.

16. What is Individual Living Options (ILO)?

ILO offers flexible, personalized living arrangements that cater to the individual's preferences and needs.

17. How does Domain Health Care Services ensure quality and safety?

We adhere to all NDIS standards and conduct regular audits and staff training to ensure high-quality service delivery.

18. What transportation options are available for community activities?

We provide accessible transport services for community access, medical appointments, and other necessary travel.

19. How can I participate in the community activities?

Community activities are scheduled regularly; participants can choose activities that align with their interests and goals.

20. What happens if my needs change over time?

Your care plan will be reviewed regularly, and adjustments will be made to accommodate any changes in your needs or goals.